The project began with our research team observing cancer clinic practitioners in four hospitals to produce detailed user flows for all clinical users of the system. Next, the team conducted user interviews, workflow analysis, and audits of a lung conference.

Under the direction of my team lead, we reviewed the data and designed the navigator workflow based on the system's complexities, pain points uncovered, and user needs. Next, I collaborated with one of our UX Designers to create a series of wireframes that contained all the dashboard's proposed components and patient data recording areas. Finally, we worked closely with clinicians and patient administration workers to ensure ease of use.

Our new web-based solution helped with patient record prioritization, multiple account types, navigator queues, patient load balancing, activity types, lung conferences, and various admin settings. In addition, the system includes integration with clinical imaging, EMR, and insurance systems. The success of this project led to a partnership between Medtronic and Philips with the goal of managing lung cancer patients' conditions more effectively.